What to Do Before Your Estimate
To ensure you get the most out of your visit from a Nice Heating & Air specialist, it may help to find out the following information about your unit and your needs. If you are not sure about some of these questions, your Comfort Solutions Specialist can help!
What is the efficiency of my current system?
The SEER and AFUE ratings are located on a sticker on the outside of your air conditioner, air handler, furnace or heat pump. You can get a general idea of looking at your current equipment even though a lot of different factors determine your system’s efficiency.
How is your indoor air quality?
Do you or anyone in your family suffer from allergies or asthma? Are there small children, elderly family members or pets in the home? Is your home too dry or too humid? If you answered yes to any of these questions, indoor air quality is an important topic to discuss with your Comfort Solutions Specialist.
Do you have any uneven temperatures in your home?
A variable speed system or zoning solution will be able to improve the airflow throughout your home to prevent some rooms from being too hot and others too cold. Our Comfort Solutions Specialist may find that your ductwork is no longer properly sized.
What are the top three things you want your HVAC system to do?
Here are some features to choose from:
- Make your home more comfortable
- Reduce your energy bills and carbon footprint
- Home automation or smart home technology
- Control heating and cooling to specific rooms in your home
- Qualify for energy efficiency, tax, and local rebates
- Have an ENERGY STAR® qualification
- Decrease dust, pollen, mold or other asthma/allergy agitators
Additional questions you can ask your Comfort Solutions Specialist:
To get the system that’s perfect for you, be sure to bring up these questions during your consultation.
- Should I be concerned about high-efficiency equipment or comfort features like variable speed?
- If I want maximum comfort over efficiency, what options do I have?
- Will you perform a load calculation?
- What are the advantages of replacing equipment over of repairing it?
- What are the advantages and costs associated with replacing the entire HVAC system, not just the broken furnace or air conditioner?
- What regional or state utility rebates could I qualify for?
- What financing or monthly payment plans can I qualify for?
- Are service or maintenance plans included?
Remember to take advantage of the expert in your home during your visit. We are here to help and we want to make sure that we are addressing all of your concerns. A lot goes into creating the perfect solution that will keep your family comfortable and happy!
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Customers With a NICE Experience
Customers With a NICE Experience
“Five stars--could not be happier! Josh and Kyle were very professional, provided several options to improve performance of HVAC, no pressure or time constraints, worked efficiently, were able to explain in clear terms what they found, including when items were performing in fine fashion and nothing needed to be done. Thanks for a happy camper”
“Service was outstanding from the time of arrival which you could track arrival time live on a website link they send you so you know when they will arrive. Technical knowledge was very high, quick and efficient Kyle and his partner both handled the install of a Sensi Predict as if it was a walk in the park. I highly recommend Kyle from Nice Heating & Air for all HVAC issues and for new installs, him and his team are an amazing company and will think of them first if any issues arise in the future for sure....”
“Professional and polite. Excellent communication throughout the maintenance visit. Definitely recommend.”
“Rolando Medrano was very professional and followed the CDC protocol of 6 feet social distance and had a mask and put disposable shoe covers before entering the house. He made sure to address all of our issues and provided answers for all our questions. He came on time and called before he came to update on timing and his status! He was a great help!”
“Highly recommend Nice Home Services for your HVAC needs. Have been member of their annual maintenance plan for three years now and been extremely pleased with their approach to business. They are professional, knowledgeable, and relatable. The service specialists take their time to fully diagnose the issue and explain the situation in a way that is easy to understand. Never had an instance where they try to push product and instead look for ways to recommend how to save you money. Need anything done on your home's HVAC, call the folks at Nice Home Services and know you're making the right choice.”
“Love , Love the NICE Heating & Air company for their kind & trustworthy technicians, their unbeatable price & overall knowledge they’ve amazed me every time with their fabulous job on my house, I’ll recommend them without hesitations, try this company you won’t regret for sure.”
“Dionte and his helper (Josh) did a superb job with the installation. The result is both functional and as cosmetically pleasing as the ideal water heater installation can be. They were VERY careful moving the old one out and the new one in so as to assure no damage was initiated neither to the heater nor to our dwelling. He explained his intended design prior to execution and executed it flawlessly. This was followed by a comprehensive explanation of the functional options available through the control panel and Ipad app. Cleanup at conclusion of the install was appropriate and comprehensive. This team represented both Nice Heating and Rheem VERY positively!”
“I had the pleasure of meeting another NICE Heating and Air Service Technician today, Mr. Jeremy Castellon. Jeremy, thank you again for addressing my questions and concerns regarding my gas fireplace. I appreciate your patience and knowledgeability about gas fireplaces. Jeremy was very professional and competent.”
“The technician was very professional and took his time to explain the issue and how he will about to fix it. He also offered means to save by signing on their maintenance program. He was polite, careful to keep the carpet clean. I will recommend this company to friends and family.”
“Loves me some NICE Home Services! I’ve been part of their maintenance plan for almost 9 years now & they're great. Reliable, professional, & friendly; they take care of all my HVAC & gas fireplace needs m, including a spring & fall tuneup. Highly recommend!”
“I purchased my HVAC unit a year ago along with a Cozy Club maintenance plan. It's been running great and the customer service team is always quick to respond to questions. Today Rolando M. came by for the maintenance check and, as usual, he was neat, professional and maintained the COVID rules. He was also very nice, living up to the company name. I'm very happy with my experience with Nice.”
“I can't speak highly enough of this company. I requested an appointment, and it was scheduled for the next day. The technician was polite, honest, and a pure delight to work with. He didn't try to overcharge or tell me to replace something I didn't need to. He made service recommendations that were in line with industry standard prices so I could make an informed decision as he went about his service visit. Would recommend and will be using them again in the future. ”
“My technician arrived promptly at our appointed hour. He repaired a dirty and non-working gas fireplace. In addition, he found a small gas leak on our furnace line. Overall, exceptional service and quality work. I highly recommend their HVAC service.”
“Very impressive company! Nice responded to my call for a heating issue on very short notice. My tech, was right on time, extremely polite, and very hardworking. Customer service and satisfaction are clearly a priority.”
“They treat customers like a valuable asset, not like a number. Business the old-fashioned way, that will never go out of style.”
“Superb customer service. Before a service appointment, you receive a text message notification with photo of the tech that will be at your residence followed by a phone call. During a service appointment you'll updated and educated. If there is a concern, management will contact you promptly and follow up until issue resolved. Awesome and attentive team!!”