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What you need to know about home air conditioning systems ratings


When you’re shopping for a new home air conditioner, we understand how easy it is to feel confused.

With so many different brands, installers, and online reviews – it can be hard to work out which system is best for you.

But what if we told you that the brand alone isnotthe most important factor?

A great air conditioner will provide year-round comfort and excellent long-term value. And to achieve this, there are aspects you should consider beyond the brand itself.

The Importance of a Great Installation

The most overlooked aspect of air conditioning is the installation itself. Your new A/C unit may be high-quality, but if the ac installation is poor – you won’t get the benefit.

When you’re shopping for an air conditioner, ask yourself these 3 questions:

Is it designed correctly?Air conditioning is a long-term investment which enhances your quality of life. A good installer will take the time to discuss your living habits, your air quality, any potential allergies, and humidity levels. All of these play a key role in designing an efficient system.

Is it the right size?No matter how efficient the A/C is, you won’t get the benefit if it’s too small. An undersized system needs to work overtime to heat or cool your home – resulting in a shock when your energy bill arrives. It also puts a heavy strain on the unit – requiring frequent maintenance and reducing the lifespan of your system.

Is the installer experienced?Not all A/C installers are the same. Many companies will sell you the unit – and then auction out the installation to the lowest bidder. At Nice Heating & Air, we manage the entire process. We have our own in-house team of experienced, accredited installers – and dedicated quality control.

Standard vs High-Efficiency Air Conditioners

If you’re confused by all of the different home air conditioning system ratings, there’s one number you can rely on – the SEER rating.

Applied by the US Department of Energy, a SEER rating is a direct measure of energy efficiency. In simple terms, the higher the rating – the lower the power use. A highly efficient unit may cost more to install – but you’ll get cheaper power bills from day one.

In Northern Virginia, only air conditioners with a SEER rating of 14 or higher can be installed. One of our most recommended brands Rheem has units rated up to 19.5 – making them one of the most energy-efficient brands on the market.

Online Reviews Can Be Misleading

If you’re comparing home air conditioner system ratings, you may use online reviews to make your decision.

Whilst this can be a helpful guide, the world of online ratings is not always what it seems. Many review sites feature unverified content – or may exist simply to promote or discredit a particular brand. One brand may receive 5-star reviews on one site – and 1-star reviews on another.

Our advice? Talk to someone who installs and repairs air conditioners for a living.

After all, we have a clear incentive to use high-quality brandsandinstall them correctly. If you need some honest advice, our in-house team of experts is here to help.

A new home air conditioner is a long-term investment – and it’s worth taking the time to get it right.

And Nice Heating & Air, we’ll work with you to design the system correctly – and make your home comfortable all year round.

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Customers With a NICE Experience

Customers With a NICE Experience

John G.

“Five stars--could not be happier!  Josh and Kyle were very professional, provided several options to improve performance of HVAC, no pressure or time constraints, worked efficiently, were able to explain in clear terms what they found, including when items were performing in fine fashion and nothing needed to be done.  Thanks for a happy camper”


“Service was outstanding from the time of arrival which you could track arrival time live on a website link they send you so you know when they will arrive. Technical knowledge was very high, quick and efficient Kyle and his partner both handled the install of a Sensi Predict as if it was a walk in the park. I highly recommend Kyle from Nice Heating & Air for all HVAC issues and for new installs, him and his team are an amazing company and will think of them first if any issues arise in the future for sure....”

Andrew Baker.

“Professional and polite. Excellent communication throughout the maintenance visit. Definitely recommend.”


“Rolando Medrano was very professional and followed the CDC protocol of 6 feet social distance and had a mask and put disposable shoe covers before entering the house. He made sure to address all of our issues and provided answers for all our questions. He came on time and called before he came to update on timing and his status! He was a great help!”

Mike Richardson.

“Highly recommend Nice Home Services for your HVAC needs. Have been member of their annual maintenance plan for three years now and been extremely pleased with their approach to business. They are professional, knowledgeable, and relatable. The service specialists take their time to fully diagnose the issue and explain the situation in a way that is easy to understand. Never had an instance where they try to push product and instead look for ways to recommend how to save you money. Need anything done on your home's HVAC, call the folks at Nice Home Services and know you're making the right choice.”

Zora G.

“Love , Love the NICE Heating & Air company for their kind & trustworthy technicians, their unbeatable price & overall knowledge they’ve amazed me every time with their fabulous job on my house, I’ll recommend them without hesitations, try this company you won’t regret for sure.”

Richard Nowinski.

“Dionte and his helper (Josh) did a superb job with the installation. The result is both functional and as cosmetically pleasing as the ideal water heater installation can be. They were VERY careful moving the old one out and the new one in so as to assure no damage was initiated neither to the heater nor to our dwelling. He explained his intended design prior to execution and executed it flawlessly. This was followed by a comprehensive explanation of the functional options available through the control panel and Ipad app. Cleanup at conclusion of the install was appropriate and comprehensive. This team represented both Nice Heating and Rheem VERY positively!”

Kimberly Mason.

“I had the pleasure of meeting another NICE Heating and Air Service Technician today, Mr. Jeremy Castellon. Jeremy, thank you again for addressing my questions and concerns regarding my gas fireplace. I appreciate your patience and knowledgeability about gas fireplaces. Jeremy was very professional and competent.”

Terence Lartey.

“The technician was very professional and took his time to explain the issue and how he will about to fix it. He also offered means to save by signing on their maintenance program. He was polite, careful to keep the carpet clean. I will recommend this company to friends and family.”

Roberta Massiah.

“Loves me some NICE Home Services! I’ve been part of their maintenance plan for almost 9 years now & they're great. Reliable, professional, & friendly; they take care of all my HVAC & gas fireplace needs m, including a spring & fall tuneup. Highly recommend!”

Barb N.

“I purchased my HVAC unit a year ago along with a Cozy Club maintenance plan. It's been running great and the customer service team is always quick to respond to questions. Today Rolando M. came by for the maintenance check and, as usual, he was neat, professional and maintained the COVID rules. He was also very nice, living up to the company name. I'm very happy with my experience with Nice.”

N. England.

“I can't speak highly enough of this company. I requested an appointment, and it was scheduled for the next day. The technician was polite, honest, and a pure delight to work with. He didn't try to overcharge or tell me to replace something I didn't need to. He made service recommendations that were in line with industry standard prices so I could make an informed decision as he went about his service visit. Would recommend and will be using them again in the future. ”

Lucas W.

“My technician arrived promptly at our appointed hour. He repaired a dirty and non-working gas fireplace. In addition, he found a small gas leak on our furnace line. Overall, exceptional service and quality work. I highly recommend their HVAC service.”

Rona G.

“Very impressive company! Nice responded to my call for a heating issue on very short notice. My tech, was right on time, extremely polite, and very hardworking. Customer service and satisfaction are clearly a priority.”

Kenny D.

“They treat customers like a valuable asset, not like a number. Business the old-fashioned way, that will never go out of style.”

Lois S.

“Superb customer service. Before a service appointment, you receive a text message notification with photo of the tech that will be at your residence followed by a phone call. During a service appointment you'll updated and educated. If there is a concern, management will contact you promptly and follow up until issue resolved. Awesome and attentive team!!”